Data Deletion Request

Book More Showings — Operated by New Realty Inc.

Last Updated: March 21, 2026

You have the right to request the deletion of your personal data from our systems. This includes any data collected through our platform, Facebook Ad Account integrations, and related services.

This page is provided in compliance with Meta Platform Terms, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and applicable Canadian privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA).

How to Request Data Deletion

You may submit a data deletion request through any of the following methods:

Email: Send a request to admin@bookmoreshowings.com with the subject line "Data Deletion Request"

Phone: Call 780-233-7125 during business hours (Monday–Friday, 9 AM – 5 PM MST)

Mail: Send a written request to:

New Realty Inc.
Operating as Book More Showings
admin@bookmoreshowings.com

Information to Include in Your Request

• Your full name
• Your email address associated with your account
• Your business name (if applicable)
• Your Facebook Ad Account ID (if applicable)
• A description of the data you would like deleted

What Happens After You Submit a Request

1. Acknowledgment — We will acknowledge your request within 5 business days
2. Verification — We will verify your identity to protect against unauthorized deletion requests. We may ask you to confirm your email address or provide additional identifying information.
3. Processing — We will process the deletion within 30 days of verification
4. Confirmation — We will send you a confirmation email once deletion is complete

What Data Will Be Deleted

Upon a valid deletion request, we will permanently remove the following data from our systems:

Personal Information

• Your name, email address, and phone number
• Your account credentials and login history
• Your billing and payment information (subject to legal retention requirements)

Facebook Ad Account Data

• Your ad account connection and access tokens
• Stored ad performance data (spend, impressions, clicks, leads, CPL)
• Ad creative content (images, headlines, primary text)
• Campaign, ad set, and ad configuration data
• AI-generated ad creatives and optimization records
• Historical performance analysis and recommendations

Platform Data

• Client check-in records and notes
• Incident reports associated with your account
• Onboarding task progress and history
• Support conversation records and sentiment analysis
• Any AI-generated insights or product ideas related to your account

Third-Party Integrations

• CRM integration configurations and credentials
• Intercom conversation data linked to your account
• Any data synced from third-party platforms on your behalf

Data We May Retain

In certain circumstances, we may retain limited information as required by law or for legitimate business purposes, including:

• Financial records — Transaction and billing records required for tax, accounting, and audit purposes (retained for up to 7 years as required by Canadian and US tax law)
• Legal obligations — Records necessary to comply with legal obligations, resolve disputes, or enforce our agreements
• Aggregated data — Anonymized or aggregated data that cannot be used to identify you. This data is used to improve our services and does not contain any personally identifiable information.
• Backup systems — Data may persist in encrypted backup systems for up to 90 days after deletion, after which it is permanently purged

Facebook and Meta Platform Data

If you connected your Facebook Ad Account to our platform, we will:

• Revoke all access tokens associated with your ad account within 24 hours
• Delete all stored ad performance data, creative assets, and campaign configurations
• Remove any AI-generated ad creatives produced for your account from our storage (Cloudflare R2)
• Delete optimization queue items, analysis results, and performance predictions
• Remove your ad account from our system user's assigned assets in Facebook Business Manager

Note: Deleting your data from our systems does not affect data stored directly in your Facebook Ad Account. Ads, campaigns, and creatives that were published to Facebook remain in your Facebook Ads Manager and are governed by Meta's data policies.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access — Request a copy of the personal data we hold about you
• Right to Rectification — Request correction of inaccurate or incomplete data
• Right to Erasure — Request deletion of your personal data (this page)
• Right to Restrict Processing — Request that we limit how we use your data
• Right to Data Portability — Request your data in a structured, machine-readable format
• Right to Object — Object to our processing of your personal data
• Right to Withdraw Consent — Withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the methods listed above.

Contact Us

If you have questions about data deletion, our privacy practices, or wish to exercise any of your data rights, please contact us:

New Realty Inc.
Operating as Book More Showings

• Email: admin@bookmoreshowings.com
• Phone: 780-233-7125
• Website: https://bookmoreshowings.com
• Privacy Policy: https://bookmoreshowings.com/privacy
• Terms of Service: https://bookmoreshowings.com/terms